What makes us different?
There are a number of accommodation providers in Windsor; from guesthouses and hotels to private landlords and Agents offering properties to rent on short or long-term agreements. So why choose Accommodation Windsor?
1. We are unique
We can help you with single night stays in our B&B, weekly stays in our short term apartments, serviced apartments for an all inclusive weekly stay with cleaning and linen included or a long term property rental with a traditional tenancy agreement. We also help potential landlords to get their properties ready for short term lettings and investors looking to buy property to rent out. There are no hidden charges, no hard sells and we make sure that everything we do for you suits your requirements.
2. We focus on Windsor and Eton
We love this area and think it has a lot to offer to both visitors and those relocating to the area. We have a wealth of experience and knowledge of Windsor and have an office superbly located in the town centre. We are easy to find and best placed to provide you with all the advice you need on your property’s location from schools to supermarkets. Windsor and its close neighbour, Eton, have incredible history and charm. There’s plenty to see and do in Windsor and we would love to help you experience it!
3. We know our properties
A handful we own, but the majority of the fifty or so properties in our portfolio we manage on behalf of our Landlords and we know each and every one. We know how the heating works and how to turn on the TV. We regularly visit our properties and strive to improve the standard on an ongoing basis. We also provide a comprehensive information pack which contains everything you need including local maps and appliance user guides.
4. We know about accommodation
Having been in the town since we bought Alma House Bed & Breakfast in 1998. Whatever your accommodation needs we can help; from providing one night accommodation in our B&B to short listing properties for rental or purchase. We have previously bought and sold property in Windsor for ourselves and clients. We regularly introduce buyers and sellers and are often approached for advice on buying property in Windsor, whether as an investment or a home.
5. We’re here to help…
With a friendly and innovative team we are ready and waiting to help you. Our office is open from 8:30am to 6:00pm and 9am to 2pm on Saturdays. Outside of these hours we have an emergency mobile and call-out staff for those situations that simply won’t wait until the morning. Our phones are diverted to a call centre so that you can leave a message with a live representative 24 hours a day every day!
6. We’re flexible in our approach
We tried to standardise things but you are all so individual! For this reason we have learnt to adapt to your needs. Whether it’s an awkward flight time or you want some flowers and champagne on arrival – we’ll do our best to find a solution that makes your stay with us as smooth and stress-free as possible. You can arrive or depart on any day of the week (no stressfully busy changeover days) and you can stay for any length of time from a few nights to a few months subject to availability.
7. We have great relationships with our Landlords…
Many of our lovely landlords have become personal friends. We love to work with positive and professional landlords who are keen to maintain and improve their properties recognising that this is beneficial not only to the customer but also to their investment. We love to assist landlords to keep their properties current and well maintained and are on hand to help with emergencies.
8. We employ a Property Manager and Handyman…
To ensure that any unfortunate problems are dealt with as quickly and efficiently as possible our staff are on hand to help. If we can’t fix it, we have a long list of people who can. We work hard to anticipate problems in advance and seek to replace or renew items before the customer is inconvenienced.
9. We employ a full-time housekeeping team…
In order to maintain a consistently high standard of property cleanliness and presentation. Our cleaning team works directly for us ensuring excellent communication between us. The team takes responsibility for cleaning, laundry, basic maintenance and weekly servicing where requested. Our housekeeping team are our eyes and ears and are trained to spot potential problems before they become major issues. Our housekeeping team are an important and well respected part of the overall success of our company.
10. We’re friendly…
Having built up great relationships with other agents and short-term providers in the town, if we can’t help you, we’ll find someone who can. Many of our clients use short term accommodation as a stop gap to purchasing or renting a home longer term and we are well placed to find an agent who can help find the right property for you.
11. We provide a personal service…
by being local and available. We’re not a faceless online entity that you’ll never get to meet; our team is friendly and approachable and the office is centrally located near all our properties so you can call in if you need to or just pick up the phone and speak to someone that knows about your property.
12. We give you peace of mind…
by ensuring that our properties are compliant with health and safety regulations. We know the rules and check all properties have working smoke alarms, compliant lighting, annual gas safety checks and regular boiler servicing. That way we all get a good night’s sleep!
13. We listen to our customers
If you’re not happy nor are we. It might be that the property exceeded your expectations or perhaps you didn’t like the curtains; either way we really want to know. We provide feedback forms for each customer in every property and if you are kind enough to let us know what you think, we’ll listen and learn – good or bad.
14. We have lots of happy customers…
but that won’t stop us from looking to further improve the services and property that we provide to you. Please see our Testimonials page for some of our customers’ comments.